FAQ’sMost frequently asked questions
Are these Ready to Wear or Unstitched?
BRIDALS AND FORMALS ACCUMULATION ISN'T ACCESSIBLE AS READY TO WEAR OR UNSTITCHED. ALL DRESSES ARE SPECIALLY MADE AS PER THE CLIENT'S MEASUREMENTS.
Can I customizethe dress to look the way I want, changing colors and style?
WE DON'T OFFER BESPOKE SERVICES. ANY DRESS CHOSEN BY YOU FROM OUR GATHERING, WILL BE MADE NEW ACCORDING TO YOUR MEASUREMENTS. WE RECOMMEND AGAINST ALTERING THE ORIGINAL STYLE AND COLOR, AS THE SAMPLE EXPERIENCED THE PROCEDURES AND IS ATTEMPTED AND TRIED. IN THE EVENT THAT YOU NEED TO ADJUST IT ACCORDING TO YOUR VISION, IT HAS TO GO THROUGH A NUMBER OF PROTOTYPES TO GET IT RIGHT WHICH IS TIME CONSUMING AND COSTLY.
How far in advance should I book my order?
We suggest deciding on a Bridal dress 4 to 5 weeks prior to your wedding date for a stress free experience and ensuring availability of sufficient time for fittings and accessorizing. For Formals, the orders can be placed six weeks prior to your occasion.
Can I rush order a dress?
If your wedding date is sooner than the time we typically need to produce a standard Bridal or Formal, a rush order can be placed for an additional charge.
How do I book thedress?
We require a 100% amount at the time of booking.so we can process your order and delivered you a high quality bridal wear. *For online orders we require full payment made at the time of booking*
How can my measurements be taken if I amplacing an online order?
We will message you the measurement sheet upon request for all custom orders. Since the dress is made to measure, we strongly encourage to have your measurements taken by a professional, local tailor who can measure accurately. Our consultant will assist you in the whole process.
Can you ship my dress to me? How many daysdoes this take?
Yes we can ship your dress to you. Shipping within worldwide is free of charges. International Shipping takes three-four working days. We offer discounts on dresses but we have discount on package deals specially for marriages & family orders.
Do you offer anydiscounts?
If you book more than one dress, a package deal will be offered to you. However if you like a certain dress and wants it within your budget; options can be discussed with the consultant and she will let you know what is and isn’t possible to save money with your dream design.
Can I cancel my order once its placed?
All sales are final. We do not accommodate cancellations or refunds under any circumstances.
Where are you located?
We are online fashion house & our manufacturing unites are based in Malaysia & Pakistani, company based in UK also have its office in Cooper City FL USA, USA: Cooper City Florida 33330 USA UK Address: 27 Old Gloucester Street London WC1N 3AX United Kingdom.